4D Audio Studio Policies


A. Sessions

1. Booking A Session

a.       Please contact us and make a deposit in order to schedule and book a session.

b.       Recording and production sessions are booked in 2 Hour intervals. After your scheduled interval(s) have ended, there is a 30-minutes grace period to wrap things up. If the grace period exceeds 45-minutes, the following 2 Hour interval will be billed for.

c.       6 Hour sessions include a 30-minute food break, and 8 Hour and 10 Hour sessions include two 30-minute food breaks. These breaks are additional non-billed time, so please plan accordingly.

d. Mixing and mastering sessions are booked per song, or per 5 minutes of run time.

2. Deposits

a. Deposits are pre-payments made to book a session. They allow us to commit to your session time. Without a deposit, any session we discuss is considered a ‘soft hold’, cancelable by us at any time.

b. Deposits are payable on our website and are deducted from the amount due day of. For 2-4 hour sessions there is a $50 deposit. For 6-10 hour sessions a $100 deposit. For mixing and mastering sessions we ask 50% of total paid upfront, and the remainder paid before file delivery.

3.     Canceling A Session

a.       Sessions cancelled by you over 72-hours before session date are refundable.

b. Sessions cancelled by you within 72-hours of session date are non-refundable. The deposit amount will become a cancellation charge, and any remaining funds will be credited towards your next session, redeemable for 60 days.

B. Files

1.     Delivery

a.       4D Audio Productions must receive full payment before delivering audio.

i.      Electronic and credit payments often take 2 (and in rare cases 5) or more business days to process. We will deliver files only after the transaction has been verified.

b.       Please bring an external hard drive to your session! The drive should have substantial free space. 

i.      Hard drive must have USB or Firewire 800 connectivity, and compatibility with Mac OS X.

ii.     Please bring any files you want to work on, on this drive. 

c.       We deliver files via physical storage device (hard drive or flash drive), Dropbox link, or occasionally email (single mp3 only). If necessary, we can arrange to mail you files.

2.     Data Removal

a. After some months, we must delete session data off our drives to make space for new projects. We hold files for a minimum of 60-days after the session was last opened. After this time, deletion is possible. If you wish to keep a copy of all your session files, please provide an external hard drive to store them on.

C. Payment

1.     Rates as of Dec 2018

a.       Recording Sessions: 2 Hours - $100, 4 Hours - $175, 6 Hours - $225, 8 Hours - $265, 10 Hours - $300

b. Vocal Tuning: $25/per min of singing/per voice (We only charge for the duration of singing, not total song length)

c. Audio Mixing: Essential Balancing $100/per song or segment under 5min, Full Mix-Down $250/per song or segment under 5min

d. Audio Mastering: $60/per song or segment under 5min

2.     Methods

a.       We accept cash, credit/debit cards, and online payment via PayPal.

b.      PayPal and credit transactions have associated transaction fees. The tax in the PayPal checkout system reflects this. 

3.      Refunds

a.       Refunds are issued for sessions cancelled by you over 72 hours before session date. Refunds are also issued for sessions cancelled by 4D Audio Productions at any time. 

b.       At your discretion, refunds may be issued either (i) through the payment method you used to pay 4D Audio Productions, or (ii) issued as studio credit to book another session date. 

c.       Transaction fees will be deducted from refunds via credit card and/or PayPal. (PayPal fees, credit card fees, etc.)

D. Promotional Use  

1.     Public Use

a. To showcase our work, 4D Audio Productions may post your content on web pages under our control including our Soundcloud page, our social media sites, our Website. If this is an issue, please let us know ahead of booking your session. 

E. Damages

1.     Please don’t goof around with the equipment. If you break it, you bought it. Thanks for reading! :)